OnTheGoMobility warrants to the first retail purchaser of this product that it is free from defect in materials and/or workmanship for a period of 12 months from the date of purchase or 1,600 kms, whichever occurs first. This limited warranty does not cover normal wear and tear or any damage, failure or loss caused by improper maintenance, storage or use of the SNAPnGO Product. This limited warranty will be void if the product is ever used in a manner other than for recreation or transportation, modified in any way, or rented.

If, during the limited warranty period, this product appears to contain a defect covered by this limited warranty, email info@onthegomobility.ca, for warranty service instructions. You will be required to have registered your purchase at onthegomobility.ca/product-registration and provide a dated proof-of-purchase receipt with any product returned for warranty repair.

If you purchased your product directly from OnTheGoMobility, or authorized resellers that are not authorized to perform warranty service, you will be required to send the product, pre-paid and insured, to our company for warranty repair.  You will be advised of shipping instructions in reply to your email. Please include a brief description of the problem and a dated proof-of-purchase receipt with any product returned for warranty repair. Products returned to OnTheGoMobility for warranty repair, which upon receipt by OnTheGoMobility are confirmed to be defective and covered by this limited warranty, will be repaired or replaced (at OnTheGoMobility’s sole option) at no cost to you and returned pre-paid to customers located within Canada. International customers (customer located outside of Canada) will also be responsible for the cost of return shipping. Defective parts will be repaired or replaced with new or factory-rebuilt parts at OnTheGoMobility’s option.

If you purchased your product from an authorized reseller that is authorized to perform warranty service, you will be required to return the product to that reseller for warranty repair.

ALL IMPLIED WARRANTIES FOR THE PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE ONE-YEAR LIMITED WARRANTY PERIOD SET FORTH ABOVE, AND NO IMPLIED WARRANTIES WILL EXIST OR APPLY AFTER SUCH PERIOD. THIS LIMITED WARRANTY DOES NOT COVER NON-DEFECT DAMAGE, DAMAGE DUE TO NORMAL WEAR AND TEAR, DAMAGE CAUSED BY IMPROPER OPERATION, MAINTENANCE OR STORAGE OF THE PRODUCT (INCLUDING, BUT NOT LIMITED TO ABUSE, MISUSE, FAILURE TO PROVIDE REASONABLE AND NECESSARY MAINTENANCE, UNAUTHORIZED REPAIRS OR ANY ALTERATIONS TO THIS PRODUCT).

UNDER NO CIRCUMSTANCES SHALL ONTHEGOMOBILITY BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL OR SPECIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY IN CONNECTION WITH USE, OR INABILITY TO USE, THIS PRODUCT. IN NO EVENT SHALL ONTHEGOMOBILITY’S LIABILITY FOR BREACH OF WARRANTY, BREACH OF CONTRACT, NEGLIGENCE OR STRICT LIABILITY EXCEED THE COST OF THE PRODUCT COVERED HEREBY. NO PERSON IS AUTHORIZED TO ASSUME FOR SNAPNGO ANY OTHER LIABILITY IN CONNECTION WITH THE SALE OF THIS PRODUCT.